Shipping & Handling

Billing Address
This should be the address to which your card statement is sent. It must match the address held by your card issuer exactly. If it does not, FamouSupply may decline your purchase, or defer acceptance of your payment and seek further proof of your address.

Shipping Method
FamouSupply provides fast, efficient delivery of our parts to customers globally. We offer our clients Express shipping with DHL, UPS, FedEx. EMS takes a little longer time for shipping. We also supply our customers with economical Air Mail shipping (10-40days) You can choose any shipping method as you like when placing orders.

Delivery Time
Order is split into two parts: Processing and Shipping
Generally, delivery time is composed of processing time, packaging time and actual shipping time.
Processing time = From the time we receive your order to when we packaging it, 1-2 business days are needed to check your order, confirm your payment and verify your address.
Please pay attention to that we do not process your orders on weekend or holidays. Therefore, please allow another 1-2 business days to process your weekend orders.
Packaging time = After processing your order, we will send a confirmation to the warehouse. Then your order will be shipped out within 1-2 business days if it is still in stock. You will be informed if the products are out of stock.
Actual shipping time = The time it takes for the shipping companies to deliver your package to you.

In general, the delivery time of each international courier is as below:
DHL 3~7 Working Days
Premium Shipping 6~25 Working Days
Standard Shipping 10~35 Working Days
UPS 3~7 Working Days
Fedex 3~7 Working Days
EMS 5~15 Working Days

Please Note:
Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.

Please be aware that the shipping time may be influenced by many factors, such as customs inspection or postal delay. If you can’t receive packages within 4 weeks, please kindly inform us.

Premium Shipping is a cost effective shipping method that usually takes 7-15 business days to reach most countries, with a few countries requiring 25 business days or more.

Customs Clearance & Import Duty

For international shippment, the recipient is responsible for all the customs charges by his/her country. Since the customs policy differs from country to country, to be comply with the law and regulations of your country, we recommend you to contact your local customs office for more information before you make any order.
All duties and taxes levied are your (the buyers) responsibility and shall be paid directly to the buyer’s government or to the courier company when the goods are delivered.
Many countries charge two kinds of tax when you import anything from overseas. These are (1) Sales Tax (VAT); (2) Import Duty. Usually these taxes are not very high, and the tax is calculated according to the value of the goods (+ shipping sometimes). On the other hand, many countries do not charge any tax on certain types of goods, or on small shipments. You are responsible for finding out the situation in your own country.
There are no sales taxes or hidden charges to pay on the China side when you buy from – However, you may need to pay some taxes on your local side when you receive the goods. We don’t accept any return or refund resulting from you refusing to pay the duties or taxes.
FamouSupply shall not be responsible for any shipping or customs delay since this is outside our control.

Please note that sometimes shipping to remote destinations requires more time and extra fees due to international logistic policies. This additional delivery fee is required by logistic companies and must be borne by the receiver.
We are not responsible for non-delivery caused by that client don’t provide enough information when making order.